Uncategorized

Have you ever searched a product on Google and then 5 minutes later ads start popping up on Facebook or Instagram for the exact product you were looking for? Targeted ads is a whole separate topic…

But has it ever worked on you?

 

74% of consumers rely on social networks to help with their purchasing decisions.

 

The reason it may have worked on you is because, many consumers (including myself) prefer to stay within a social media platform to complete a purchase. The ease to click a few buttons and viola *order confirmation* pops up in your email while you casually continue scrolling, is what gets us.

online shopping

In addition to this, did you know 54% of social media browsers use social platforms to research products (guilty as charged).

Surfing comments gives a great idea of what people are saying about the brand/product, how the brand responds to these comments (positive and negative) and if this product or service is a good suit for me, the curious consumer. A consumer simply searching these things can also determine if they will become a fan.

If your brand is practicing good social listening, interacts with your customers and shows appreciation for customers, then I, as a consumer, will be more likely to first of all, purchase your product, interact with your content, re-share your content (or tell my friends), leave a review, and maybe even create some content for you! Which means I am officially a fan of your brand.

social listening

Going hand in hand with this, some brands encourage their customers to leave reviews, and don’t shy away from a bad review every now and again. This helps consumers searching for their product to make a more informed decision and become a more loyal customer.

Instagram, Facebook and Pinterest now all have shopping options, making it much easier for your customers to buy from you. The process to set these up is quite straightforward and simple. If your business offers products, social media shopping is a great option for you.

Social media marketing is a much cheaper option for your business when advertising compared to traditional.

Cheaper, yet effective.

You are able to make connections with your audience and address questions and comments as they come, making you more authentic and appealing to your audience.

How does this actually look for your business?

Let’s take a look.

In order to calculate ROI you need to set goals. Do you want to increase brand awareness, business conversions, improve customer service, etc? Setting goals determines which statistics you want to focus on.

return on investment

For example;

When looking to increase brand awareness, here’s some things you want to track:

  • Followers/fans
  • Impressions (combined with engagement)
  • Identify the number of impressions for a given post, on a given platform
  • Identify the reporting period to measure, like a week, month, or quarter
  • Compare to previous periods to see a trend
  • Share of voice
  • Audience Growth Rate
  • What’s the rate of growth for your social media followers? 
  • And, was it faster than the previous months?
  • Post reach
  • Amplification rate
  • Virality rate

 

Hope I didn’t lose you!

It’s okay if some of these don’t apply to you. The good news is you don’t need to track them all. Choose what is most important for your business to track and follow those stats.

The list looks different for business conversions, customer service and so on. So often we get lost with having too much information we don’t really know what even applies to us. There’s lots to track, some business goals are more difficult to track than others. But at the end of the day, you get an idea of how social media is working for you by monitoring your numbers.

In The Long Run:

Remember, it’s a slow game. You can have your strategy set, and it can still take some time to see improvement. The key is consistency.

slow results

Aligning your social media strategy with your goals, and keeping track is how you will really begin to see the benefit of social media for your business. Social media offers many great opportunities to reach your customers. Your customers are already searching for your business, creating a strong online presence will ensure they find you before your competition.

 

Hearing what I’m saying but still stuck how to put these points into action? Contact us today to see how we can make social media bring in business for you.

 

BusinessMarketingSocial MediaTechnologyUncategorizedWeb Development

5 Words I Would Use To Describe Panda Rose

If you’ve known us at Panda Rose for a long time, you know these 5 words fit us well, and if you are just getting to know us or want to know more, here are some things you can expect!

Knowledgeable:

I often hear people use this word to describe us at Panda Rose. Every employee is extremely knowledgeable, and quite multi-talented. If one person is ever stumped on a project, we collaborate and brainstorm with each other to reach a solution. This method is quite effective for us at Panda Rose, as so many employees are talented and knowledgeable in areas above and beyond their job title. Something really cool about us, is we actually train you how to manage your website on your own! We find it valuable for our clients to have control over their website and know how to run/oversee things.

Creative:

(Or as some might say: quirky!) When I think of creativity, I think of Ms. Frizzle, the teacher on Magic School Bus! Her dress had different shapes and colours, her hair bright red and a little crazy sometimes, and her personality was always adventurous! And didn’t she have a pet lizard?

Ms Frizzle
Yup, she has a pet lizard!

Anyway, while none of us drive a magic school bus (sadly, cause what a fun commute that would be), I would say this creative description suits us well! Most of us have quite adventurous personalities (and if you don’t believe me, watch a few of our YouTube videos and you’ll see what I’m talking about!) I would say our work matches Ms Frizzle’s outfit: it’s eye-catching, leaves a lasting impression, and displays your businesses personality perfectly (minus the tackiness)! Plus if you have glowing planet earrings you can believe we’re going to highlight it! In other words, whatever makes your business unique, we pay attention to the details and will design your website, mobile app, social media pages, etc. accordingly!

Upbeat:

We like to have a good time at Panda Rose, and love to connect with people and network! If you are local to Spruce Grove, Stony Plain, and Saint Albert you have probably met someone from Panda Rose! We all love to laugh and have a good sense of humour, making us easy to get along with. One of my favourite social media posts we did was Father’s Day 2019. We sent out a bunch of dad jokes from people in the office, and you guys loved it! Creating an office and business atmosphere where people feel comfortable to express some of their biggest ideas, comes down the people. We are excited about your business and your future and our attitudes sure show it!

joyful jumping panda-man

 

Supportive:

Panda Rose is located right here in Spruce Grove, and if you know anything about Spruce Grove, you know that we love to support each other’s businesses! Am I right, or am I right? This stretches as far as Stony Plain, Edmonton and surrounding areas. Good chance that if we work with you, we also look for any way we can support your business, such as buying your products because we genuinely love them or using your services! We are in the business of helping businesses, and we honestly want to see your business thrive.

Spruce grove

 

Profitable:

We know how to work hard! We put in the time and effort it takes to generate results for your business so you see a profit. Your success = our success! Not sure if digital marketing, web development or any variety of things we offer will help your business thrive? We’ve seen time and time again that it does! But don’t just take my word for it, you can see for yourself! Check out our testimonials section on our website, and send us an email to see what we can do for you!

CommunicationMarketingSEOSocial Media

Medical masks

Things sure happen quickly, don’t they? Right now in Alberta “mass gatherings” can’t have more than 50 people attending it, unless it’s for an essential service.  Lots of companies, especially tech companies like ours, are having their staff work remotely.  No one has any idea how long this will last either.  Two weeks?  Two months?  Longer?  With that in mind, it’s time to dive into the options you have for marketing when more and more things are cancelled and shut down.

Advertising

a billboard advertisement

Depending on the form of advertising you’ll see different results.  As people drive less and self-quarantine more physical and radio ads will have less impact since the most common place to listen to the radio is in the car and obviously someone who’s staying at home isn’t going to see your billboard.  But if a form of advertising is likely to be seen by those trapped at home, then it will definitely still be as effective as normal, or even more effective in some cases.  If you provide something that people are still likely to search for, Google Ads are a good idea.  So a restaurant that does delivery?  Definitely a good choice.  But there are other searches that are less likely to have great results.  I need some car repairs done.  But at least until I’m done quarantining myself I’m not going to bother Googling my options.  In short, if you provide something people need, putting your extra marketing budget into advertisements can be a smart choice.  Otherwise there’s probably a better option for where you can put that extra cash.

Social Media

What better time to build a social media following then a time when pretty much everyone is stuck at home?  especially when over 50% of people using social media to check the news.  Putting in the effort to boost your social media following now means that you’re likely to see results immediately.  Even better, as you increase your following you’ll see more increases both short term and long term as your social media presence snowballs.  And unlike advertising, you aren’t just putting yourself in front of someone who you hope wants to make a purchase right then and there.  So if you provide a service that people aren’t really looking for, but you’re engaging with potential customers on social media, they’re more likely to see you on social media when they *are* looking for your services later on.

Search Engine Optimization

Google logo

Search Engine Optimization is always important, but it’s also the only option on this list that doesn’t have short term effects (normally).  That means that for a lot of businesses it has to take an unfortunate back seat to the other forms of marketing.  You want a return on your dollar now and not in several months.  So a time when you suddenly have more money to play around with in your marketing budget is a great time to finally tackle your SEO.  And the lack of short term results isn’t as important when the short term benefits for marketing are down across the board as people self-quarantine more and more.  In other words, while the downsides to putting your money in SEO are still there, they aren’t as noticeable right now whereas the benefits are still as strong as ever.

Deals on Products

Sale

Finally, depending on what you provide now might be the time to offer some deals.  A great example would be some of the phone companies in the US.  I’ve heard of several that are either increasing the data they’re giving to all their customers for free or even in some cases temporarily giving customers unlimited data plans.  Now obviously, being larger companies they can afford things like this.  Don’t run yourself and your business into the ground trying to look like a hero but it’s still important to recognize the effect that offering help in times of crisis can have.  Obviously, there’s the fact that it will certainly be easier to sleep at night.  That doesn’t really impact your business though.  What does impact you is the goodwill you create among your customers.  If you provide a service they need or one they really want right now, they’re well aware that even if you raised your prices they’d still probably buy it.  So when you offer a deal instead, while the cynical types like me will recognize it for the smart strategic choice that it is, most people will look at how it’s a gesture of goodwill.

Online Trade Shows?

photo of trade show attendees

Alright, this isn’t something that exists, as far as I can tell, but it’s an idea that I had.  And since it’s just an idea I haven’t fully fleshed it out yet so bear with me.  With conventions and conferences being cancelled, many of them are turning to online formats.  So what if there could be an online version of a trade show?  Perhaps a Facebook group, though that seems too disorganized to me.  Maybe an online forum?  Or maybe a website with information on all the various companies taking part with some sort of online version of a trade show booth.  Like I said, this is more of something that I’m mulling over.  I might even go into more detail on it next week (I make no promises though), but it’s still something to consider.

 

That’s all for now.  Hopefully these five options (well, four options and an idea in the back of my mind) will help you decide on a marketing strategy that your business can pursue in these chaotic times.  If you’re not sure what option would be best for you, or if you’d like a hand implementing your strategy, get in touch with us.  We’d love to help you out so that we can all make it out of these difficult times safely.

CommunicationMarketing

tissues and mug

The coronavirus has been pretty big in the news.  If you’re like me you’re probably already groaning about reading yet another article about it.  But I realized that there is a very important thing that businesses need to consider, regarding this pandemic.  We all know that if there’s a quarantine businesses will obviously lose sales as people stay home and only purchase necessities.  But before we even reach that point, something else will be affected first.

Conventions

If you’re a local business, your marketing plan might be about to change.  Currently, conferences, trade shows, etc. all across the world are being cancelled.  In addition to working for Panda Rose, I also do some contracting in the healthcare informatics industry and a big tradeshow coming up in Florida was cancelled the day before it was scheduled to begin.  The NBA has canceled games.  Ironically there was even a conference on the coronavirus that was cancelled because of the coronavirus.  The coronavirus is now officially a pandemic and it’s gradually spreading across the world, along with the panic and toilet paper shortages.  As it spreads, local and international events are all being cancelled in an important effort to slow down the speed of infection so that our hospitals aren’t overwhelmed.

a shopping cart full of toilet paper

What does this mean for you?  If you or a conference your business was attending are in an affected area, it means you suddenly have more money available in your marketing budget.  If you aren’t in an affected area though, it doesn’t mean you won’t be affected.  It just means you’ve got a bit more time to plan for when that happens.  But in both cases, you need to know what your options are.

Your Options

This brings us to my main focus today.  Marketing is about putting yourself in front of your audience.  That’s why tradeshows can be so effective.  You are physically in front of them interacting with them.  But when people are being encouraged to practice social distancing and it becomes impossible to be physically in front of your audience, what can you do?  Not too long ago, your options were radio and television ads.  That was it.  And even then, if your audience didn’t want to stop self-quarantining they weren’t going to go in to your store anyway.  But the internet has created a much different world.  You can show up on people’s computers through their searches on search engines and on social media, both of which are much more personal than a tv spot.

Ultimately, your main options are

  • Ads in various formats like radio, tv, Google, and YouTube
  • Focusing on social media
  • Optimizing your Search Engine Optimization
  • Some combination of the above

Next week, I’m going to do a deep dive into the pros and cons and associated costs associated with all your options if the tradeshows and conventions you planned to attend get cancelled. I’ll also give you some tips that your marketing department can implement to improve your online presence that won’t cost a cent, but for now I want you just to start thinking about it.  I’m not telling you to cancel all public appearances and hide in your house for two months, but you should start thinking about contingency plans in case your marketing strategy needs to make a sudden u-turn.

CommunicationMarketingSEOUncategorized

Dictionary

One of the most confusing parts of working with a digital marketing company is understanding what in the world they’re telling you.  It ends up sounding like they’re telling you to reverse the polarity of the neutron flow.

John Cleese
If you’ve never seen Monty Python’s Airplane Pilot sketch, you definitely need to.

Or in the words of the great John Cleese, “The scransoms above your head are now ready to flange. Please unfasten your safety belts and press the emergency photoscamps on the back of the seats behind you.”

To that end, I’ve compiled a short list of 13 of the most common digital marketing words.  Hopefully it helps you make sense about what the marketing experts are telling you.

 

Backlink – A link from someone else’s website to yours.  If it’s a reputable website this link will increase your search result rankings.

Bounce Rate – the percentage of people viewing your website who leave after only seeing one page.

Conversion – Someone who performs an action as a result of viewing your website or ad.  Such as signing up for a mailing list, taking a survey, buying a product, etc.

CTR – Click-through rate.  The percentage of people who see your site somewhere (usually search engines) that actually click through to your website.

Follow/No Follow – Whether or not search engines will follow a backlink to your website, boosting your rankings.

Keyword – a word or phrase that internet users search for on search engines.  The more specific the term, the more valuable it is since people searching for something specific are more likely to click through to relevant sites.

Remarketing – Advertising that targets people who have already interacted with your website.

Schema – A way of telling search engines what all the content on your website is.  Such as the title, author, and/or ratings and reviews of your website or products.

SEO – Search Engine Optimization.  In other words, ensuring that Google and other search sites

SERPS – search engine results pages.  Where the results for a search show up.  Ranking higher on a SERP means that you show further up on the results page.

Sitemap – a file that lists all of the urls for a site.  Search engines can read these to find urls they wouldn’t otherwise know about.

Tags – Tags can refer to two different things.  In blogging it refers primarily to relevant words or phrases to your article so that people interested in those things can find similar blog posts.  In SEO it refers to things like the title of your page, metadescriptions, headings, alt-text, no-follow tags, etc.  Don’t worry if you don’t know what those are.  Part 2 of this series will have a lot of the most common tags in it.

Phone bookWeb Directory – a website that provides lists of other websites.  Most directories require manual submissions of entries and usually include more details like contact information.  They are the easiest way to build up backlinks.

 

If there are any terms you’ve heard before and you have no idea what they mean, let me know and I can include them in a part 2.

BloggingMarketingProductivitySocial MediaUncategorized

So you’ve hired someone to manage your social media accounts. It takes time to manage so many accounts and see growth and that’s time you just don’t have as a business owner. While social media is widely used for sharing funny memes, and picture perfect content, your social media manager should be doing much more than that when it comes to their clients.

Marketing Objectives

marketing

You social media manager should know and ask about your marketing objectives and follow them. There could be many marketing objectives for your business and it’s important your social media manager is knowledgeable in all of them. This is after all what is going to make it worth it in the long run.

Tracking progress

Statistics

Keeping up with how many followers you gain each week or month is great but not all of these followers will be potential clients or customers. Tracking how many organic engagements you are getting, will give you a greater understanding on how your day to day strategy is working rather than being swayed by the big numbers your ad gets. While ads are great for exposure, the insights may not be as relevant. Ads show the number of impression your content is receiving, but did you know some ads count impressions where if one account has been shown the same ad 100 times this counts as 100 impressions. So while the big numbers may look great, the organic ones are where you want your social media manager to focus their energy on. Being smart on how you track your progress and statistics is just as important as the insights themselves.

Engagement

engagement

If your social media accounts aren’t active this may be a big concern. One of the biggest parts of hiring a social media manager is to get the activity on your account that you don’t have time for. This is a time consuming part of the job and extremely important. Just as importantly the content being published needs to be engaging to your audience. You social media manager should be researching and learning your audience and what interests them, as well as their needs and how your business can help them. Along with being active on your accounts, your social media manager should be keeping track of inquiries and directing them to the right people or resources within the company. If someone is inquiring about a service you offer they should make the initial contact with the customer, then direct them to the professionals in your business if they can’t answer the questions, or feel it’s better left to the experts in that area.

Scheduling & Calendars

calendar

Scheduling content is not just a trick of the trade, it’s necessary. This is how content can be posted at any and all times, based on your insights of optimal times to post. Keeping a calendar of content planning is a habit your social media manager should be doing. This is key to not only organization, but to have a plan for future content. Your social media should have a goal, and planning in advance helps you stay on track. A content calendar improves the efficiency of your social media specialist, so your content isn’t being left to the last minute, rushed to get out and susceptible to simple mistakes.

Content Curation

content

Content is another one of the biggest jobs for a social media manager. This is probably one of the main reasons you hired them in the first place. You didn’t have time to find or create content, and still don’t. Finding info to share that meets your audiences needs and interests is a very important part of a social media managers job. While your social media specialist doesn’t have to be a professional photographer, they should be creative in the kind of content and images to capture. They should also be somewhat photo savvy or have connections to a photographer they can work with, as making an attractive Instagram account etc. is part of their job. If your social media manager works remotely, they should at least be sending you content ideas that are easy enough for you to take yourself, or for a hired professional to take, and they should not be using only stock photos on your account.

Customized graphics

graphics

Part of branding is being recognizable. Your business colors are a big part of who you are, as is your brands voice, and logo. All these things should be used as much as possible. Don’t be stuck promoting others graphics, or words. Your social media manager should get creative and create a template that you can post quotes on, or promote sales. This helps increase brand awareness and makes your content original and shareable, let others promote your business and graphics not the other way around.

Trends

Trend

Your social media marketer should be keeping up with the latest trends for your industry and on social media. This also means keeping up with algorithms on social platforms. If video content is doing the best, your social media manager should be encouraging videos. If other businesses in your industry are active on Youtube, Pinterest, LinkedIn etc. then you should be too. Your social media manager should be keeping your business in the loop so you don’t miss out on opportunities to be seen and heard.

Research

Research

This may be overlooked by some social media mangers, and definitely shouldn’t be. Research should be done on your business, on the things you offer, and the people you are selling to or targeting. This is actually an important part of their job as well, if they don’t know what you offer and the people you are targeting, how will they be able to cater your content or ads to the exact people that want and need to see your business.

Social media managers are extremely important and helpful for your business. As social media is growing… and definitely not going away anytime soon, you will want your businesses social media presence to be made known. Your social media manager should be posting content that is relevant to your industry, they should be doing their homework on your business so they are sending out content that is appropriate to your industry. When done correctly, social media managers can help increase brand awareness, sales, grow digital presence, generate new leads, retain existing customers, along with so much more.

BloggingEducationMarketingMobile AppsSocial MediaUncategorized

Social media for your business

Most have a good understanding about what common social media platforms offer. Some think the more the better (target as many people on all corners of social media and you’ll reach more potential customers), but with social media this isn’t necessarily the case. The best way to approach social media is to find channels that are the most beneficial to your businesses unique needs. Each platform attracts different age, gender and even industry demographics. Depending on your target audience you want to be present on the platforms your audience is using most often.

Facebook: facebook

This is the best platform to start on for any business, it has the widest range of age demographics, and currently has 2.38 billion active monthly users. This is a great platform to make connections and build community. You can easily share important aspects of your business, and find potential customers. On this platform you want to post videos and curated content. Although if your business is targeting a younger audience, ages 13-17 this age group spends less time on Facebook than 18 and up.

 

Instagram:Instagram

Instagram has quickly become a massive platform, with 1 billion active monthly users. This platform is great for product based businesses, as it is highly visual and just recently released the shopping feature making it even easier for customers to buy your products. Instagram is focused on creativity and building community. If your target demographic is under 35 this is a platform you cannot skip. 63% of users are between the ages of 18 to 34, and to make it even better its virtually an even split between male and female users. On this platform you want to post good quality aesthetically pleasing images and stories, use this platform to become more personal with your customers.

 

Twitter:Twitter

Twitter is the go-to platform for being updated on the latest news and trends, it is fairly fast paced so posting often is key. This is another great platform for sharing interesting information, or contributing to a conversation about your industry. Studies show that tweeting content with visuals does significantly better than without, although other studies show posting your traditional “one liner” tweet is just as good (we’ll leave it up to you to decide for your business on this one.) This platform also tends to have a younger audience 38% user are 18-29. But with that said, still a high number of users age 30-49 are active on Twitter making up for 26% of adult users. Both male and females are active on Twitter so if your business targets one or the other, or both this is a great platform to gain exposure on.

 

LinkedIn:LinkedIn

LinkedIn is one of the best platforms for professionals. This channel is best used for business-to-business brands aiming to make interactions with the decision makers of a business. Gender demographics are well balanced here as neither male or females are more active on this platform. Businesses are looking for certain industries or job titles rather than ages or genders. This is a great place to post job openings, update other business owners and professionals on company changes and share professional content. 34% of users between the ages of 18 to 29 and 33% of users between the ages of 30 to 49 are active on LinkedIn.

 

Pinterest:Pinterest

Pinterest is a platform that is often overlooked as it used to be a community of home makers sharing recipes and DIY projects. While this is still true, the user base is more female dominant on this platform, 50% of new accounts are being made by males. Pinterest should be seen as a search engine more than a social media platform as 2 billion searches are made every month. It’s a great site to direct traffic to your website and gain exposure for blog post, and products. The content on this platform is highly product based, as users on Pinterest are usually searching for a product.

 

There are so many more platforms you can choose to be active on but these are the biggest ones you want to focus on as they are highly popular. Social media is a great way to reach more people and build rapport with customers. It’s a way to show off your aspects of your business that may otherwise be looked over.

Tip: remember to be social on the accounts you have, respond/leave comments,  and share things you find interesting. Whatever your company culture may be let your content also express this same energy to your viewers. Your account can be whatever you want it to be, not just what everyone else in your industry is doing!

BloggingEducationMarketingProductivitySEOSocial MediaTechnologyUncategorized

pinterest

Pinterest: An app where women find recipes and DIY projects, right?

recipes

Many people see Pinterest as an app women use to find home improvement ideas or recipes, but it has far progressed from when it was first released in 2010. Marketers are using it as a platform to drive more website traffic and increase sales. Pinterest has become a major visual search engine in the past few years. So how can you use it for your business in 2019?

 

Pinterest is 80% more viral and 3x more effective at generating leads than Twitter

traffic

1. Pinterest Drives Heavy Traffic 

Pinterest has a hover feature that when clicked it directs users directly to your site, This eliminates the amount of steps people have to take to get to your site. The other benefit is that users can pin pictures directly from your site, increasing your websites visibility.

watch

2. Longer Post Exposure

The average lifespan of a Pinterest post is three and half months,  that’s 1,600 times longer than a Facebook post. Pins last forever, meaning that it’s easier for people to search for you and easily find your latest pins. As time goes by and your pin gets shared by other users it continues to spread like wildfire. No need to re-share content and repeat your pin over and over.

3. Excellent SEO Strategy

Use keywords in your description for higher visibility and your target audience to find you easier. Continue to post with those keywords and create boards that are relevant.When a google search is made with that keyword, your pins will show up.

4. Free Marketing From Your Fans

The more your content is pinned the more visibility you gain, just like with any social media, although you don’t need to invest in content marketing, just spend time getting quality images and a good description and your pin is ready to be shared countless times. Users want to be inspired, so inspire them.

share

5. Engage Easier With Customers

Even though Pinterest is smaller than Facebook, Twitter and Instagram, it is easy to engage with people on this platform. Users are eager to share, they want to send their ideas and dreams with others, so if they like your content they will be eager to share it.

 

We’d love to hear your Pinterest strategies. Leave us a comment below!

 

MarketingSocial MediaUncategorized

3 Reasons People Follow Your Social MEdia

Businesses of all kinds are finding their way to various social media platforms. I get asked a lot of the time how to increase following. While there are various “tips and tricks” for each platform, because they can not all be treated in the same manner, there is three basic reasons why people choose to follow a social media account.

Entertainment

People are seeking to be entertained. Whether you sell flooring, are wanting to become an influencer or selling homes, people are seeking the entertainment factor. People might not be interested in buying a home currently, but are more likely to follow a realtor’s account if they have an entertaining factor. A great local example of this is Tammy Colbow. She offers these fun and entertaining videos weekly to engage her followers. Gives them a reason to follow along and visit often. I often see her posts on Facebook and LinkedIn and I find myself stopping and watching without even thinking!

So entertain your audience. Find a way that feels most authentic to you and your company/brand and run with it. Maybe that means a weekly information video or memes (not too many!) or anything that resonates with your clientele. Maybe your clients are moms and you share interesting parenting articles with them.

 

Education

Think about some of the bloggers you may follow. Why do you follow them? Maybe it’s a food blogger sharing recipes you love or a fashion blogger showing you the latest trends? We are acquiring knowledge from these people. Knowledge about parenting, fashion , fitness, technology, business or otherwise. They know something about an interest we have and are following them to learn more.

A great example of this is Tony Robbins. He has 3.6 million people following him on Instagram. I don’t know the reason for everyone following him but I know a lot of people follow him to learn. They are following him to learn about business or personal development and love all the information he gives them.

 

Community

No matter if it’s online or in person, people are naturally designed to seek community. We want to be able to connect with other people, ideally like ourselves. Sometimes we find ourselves scrolling when we are waiting in lines or hanging out at home and we stop when we find ourselves looking at something we connect with. Or if you are apart of a Facebook group for example, you might find yourself regularly in there chatting it up with other people you “know”. Facebook’s algorithm shows the groups you are most active in and pages you converse with the most, because it shows you as part of the community.

Apply this to your own business social media strategies, but in a way that is true and organic to you and your brand, just like above for education. Think about your consumer and who they are. Aside from your company, what else might they be interested in? Connect with them on this level and ask them questions! This helps build the community, showing you care about them, but doubles as valuable customer data, so you can bring them the very best you have to offer that relates to them.

 

Ideally you will have a blend off all three of these things for a really solid account, but try to keep two in mind as you are posting. What value are you adding to your followers/potential clients.

 

Come check out all the entertaining, educational and community things we are doing at Panda Rose!

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SEO for loans

Your online presence has bearing when it comes to getting a loan for your business.

According to Statistics Canada from 2016, 51.3% of small businesses request funds to help with their business. Over half of those people are requesting the money from financial institutions such as banks. Many business owners are looking to purchase equipment to speed up processes, hire employees, get into larger spaces and purchase high volume of items. Whatever the reasoning your business is looking to expand, you may need a loan in order to boost your business to take it to the next level.

“51.3% of small businesses request funds to help with their business.”

Last week we were lucky to have Tom Yeo from Scotiabank in Spruce Grove stop by to chat about the importance of your online presence when banks are considering you for a loan. When looking at getting a loan from the bank for business, there are a lot of factors at play, but as Tom explains, they always look online at your businesses website. Whether you sell online items or not, they look up your website.

So what exactly are they looking for when they look up your business online?

Tom says the first thing he does is look at the company website. He looks at the About Us section to see if it is up to date, relevant and if there even is one at all. He is looking to see that there is contact information and that its up to date. He wants to know that your company is going to have business for the next 2, 5, or even 10 years. Tom says then as he’s looking at the website he is looking to see “that it’s professionally done. That then shows that the company takes pride in what it’s doing and is actually invested in it’s image that’s out there.”

“shows that the company takes pride in what it’s doing and is actually invested in it’s image”

Your business’ online image is important for a lot of reasons. It’s important for potential loaners, investors, clients and even employees.

Tom goes on to say that “there was a company I recently decided not to do business with, because when I looked up their company online, what came up was employee reviews and they were all negative.” Now we all know that in business, we can’t make everyone happy. We also know that sometimes there are people out there that make a point to try to ruin a reputation of a company. When I asked Tom if there was any bearing in responses from the company on reviews he replied that it’s important to “manage you entire presence” and that replying to reviews has a “huge impact if done in a professional response.”

There is a bit of a process when beginning to look at funding options for your business, and managing your online presence is one of them. Look for:

  • Reviews.  Search your company online and find reviews. Respond to any concerns left by employees or clients. We even suggest responding to the people who left you wonderful reviews! It’s great for SEO and building community around your brand.
  • Your website information is up to date an relevant. Make sure your contact information is correct and that your products and services are up to date as well.
  • Your website looks professional.

Pop over to our blog post 5 Website Mistakes That Are Hurting Your Business for more tips!

About Tom: Tom Yeo is originally from the UK and moved to Canada a few years ago. He has been in the banking industry for approximately 10 years in a variety of roles including personal banking, business banking and investments.

 

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Is your company being seen online? Hello? Are You There?

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“Hello, it’s me. I was wondering if after all these years you’d like to meet?” Okay maybe the Adele “Hello” song is a bit over done, but the sentiment really is there. People no longer pull out the phone book and flip to a section to search for local company. People are pulling out their phones while waiting in line or hanging out on the couch to search for services and businesses.

93% of online experiences begin with a search engine and 46% of all searches on Google have local intent (Google, 2018).

This means that people are generally searching online for your business or (businesses like yours) and what it has to offer. We covered a while back Why A Good Website Is Important, but really we also have to bring people to said website. We use a number of things in order to do this from Social Media Marketing and online Ads, to SEO (Search Engine Optimization).

Generally we here at Panda Rose like to think that SEO is important and things like paid ads should be supplementary to SEO tactics. This is also the sentiment from Forbes:

Compared to the costs associated with other forms of online marketing such as PPC advertising, social media marketing, or purchasing leads for an email marketing program, SEO provides fairly good ROI. While PPC may drive more revenue and social media may be more important for your image, your organic SEO in many ways remains a bedrock of your online presence.

 

As we went through in our blog post What Even Is SEO search engine optimization is about working toward getting your business to the top of the list in search engines. If people are taking to search engines to find what they are looking for, we want them to find YOUR business. Potential clients and customers are specifically looking for exactly what you offer, help them find it, instead of one of your competitors.

Jason Bayless, Owner of BestSeoCompanies.com agrees:

“If you’re not moving forward and improving your position, you’re losing ground to a competitor who is. That’s a simple fact of how the process works.”

Overall we think SEO is a great investment for business small to large, new to seasoned. SEO is ever evolving and changing and staying up to date, helps you been seen and stay seen.

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Panda Rose Consulting Joins Clutch’s Research of SEO & PPC Agencies in Canada

Every business values exposure. When companies are looking to expand their customer base, it’s very important that they find a marketing firm that can understand the intricacies of their business and target the right audience. Our clients trust that our expertise in digital marketing can help their business grow and they trust that we’ll always deliver on time. On our Clutch profile, which was created earlier this year, you can see what sets us apart as one of the best companies for your SEO, PPC, and general digital marketing needs.

Clutch is a Washington, DC-based B2B research and reviews firm. They look to connect business buyers with the best service providers worldwide, using a thorough research methodology based on client feedback in the form of unbiased and accurate reviews. To collect reviews, Clutch actually calls our former clients and interviews them about their experiences working with the Panda Rose team. We have our first review on our Clutch profile, and already the feedback we’ve received from our wonderful client Krista Rumberg has been more than we expected. Check it out:

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Because of our commitment to our clients and our expertise in SEO, Clutch named us as one of the top SEO companies in Canada. We’ve also been recognized as a top-performing firm on Clutch’s sister sites, The Manifest and Visual Objects.

The Manifest’s content includes lists of top performing companies, articles on trends within the tech industry, and helpful guides for business owners. We are included on their list of the top 50 social media marketing companies in Canada.

Visual Objects is Clutch’s newly launched site that acts as a central hub to view the portfolios of creative firms. Visual Objects features firms from a variety of industries including app development, web design, and branding. You can find Panda Rose listed on their list of the top digital marketing agencies in 2019. We’re happy to be one of the first firms featured on Visual Objects and we’re excited to see how the site evolves.

With the new year underway, we’re extremely appreciative of our clients for taking the time to speak with Clutch and reflect on their experiences working with us. To get honest and verified feedback through a third-party source is a great opportunity for Panda Rose and we look forward to seeing how much more we can grow our presence on each site until we’re considered the very best digital marketing agency in Canada!

 

We thank all of our clients and would love if you could also take a moment to leave us a review as well.

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