CommunicationMarketingSEOSocial Media

Medical masks

Things sure happen quickly, don’t they? Right now in Alberta “mass gatherings” can’t have more than 50 people attending it, unless it’s for an essential service.  Lots of companies, especially tech companies like ours, are having their staff work remotely.  No one has any idea how long this will last either.  Two weeks?  Two months?  Longer?  With that in mind, it’s time to dive into the options you have for marketing when more and more things are cancelled and shut down.

Advertising

a billboard advertisement

Depending on the form of advertising you’ll see different results.  As people drive less and self-quarantine more physical and radio ads will have less impact since the most common place to listen to the radio is in the car and obviously someone who’s staying at home isn’t going to see your billboard.  But if a form of advertising is likely to be seen by those trapped at home, then it will definitely still be as effective as normal, or even more effective in some cases.  If you provide something that people are still likely to search for, Google Ads are a good idea.  So a restaurant that does delivery?  Definitely a good choice.  But there are other searches that are less likely to have great results.  I need some car repairs done.  But at least until I’m done quarantining myself I’m not going to bother Googling my options.  In short, if you provide something people need, putting your extra marketing budget into advertisements can be a smart choice.  Otherwise there’s probably a better option for where you can put that extra cash.

Social Media

What better time to build a social media following then a time when pretty much everyone is stuck at home?  especially when over 50% of people using social media to check the news.  Putting in the effort to boost your social media following now means that you’re likely to see results immediately.  Even better, as you increase your following you’ll see more increases both short term and long term as your social media presence snowballs.  And unlike advertising, you aren’t just putting yourself in front of someone who you hope wants to make a purchase right then and there.  So if you provide a service that people aren’t really looking for, but you’re engaging with potential customers on social media, they’re more likely to see you on social media when they *are* looking for your services later on.

Search Engine Optimization

Google logo

Search Engine Optimization is always important, but it’s also the only option on this list that doesn’t have short term effects (normally).  That means that for a lot of businesses it has to take an unfortunate back seat to the other forms of marketing.  You want a return on your dollar now and not in several months.  So a time when you suddenly have more money to play around with in your marketing budget is a great time to finally tackle your SEO.  And the lack of short term results isn’t as important when the short term benefits for marketing are down across the board as people self-quarantine more and more.  In other words, while the downsides to putting your money in SEO are still there, they aren’t as noticeable right now whereas the benefits are still as strong as ever.

Deals on Products

Sale

Finally, depending on what you provide now might be the time to offer some deals.  A great example would be some of the phone companies in the US.  I’ve heard of several that are either increasing the data they’re giving to all their customers for free or even in some cases temporarily giving customers unlimited data plans.  Now obviously, being larger companies they can afford things like this.  Don’t run yourself and your business into the ground trying to look like a hero but it’s still important to recognize the effect that offering help in times of crisis can have.  Obviously, there’s the fact that it will certainly be easier to sleep at night.  That doesn’t really impact your business though.  What does impact you is the goodwill you create among your customers.  If you provide a service they need or one they really want right now, they’re well aware that even if you raised your prices they’d still probably buy it.  So when you offer a deal instead, while the cynical types like me will recognize it for the smart strategic choice that it is, most people will look at how it’s a gesture of goodwill.

Online Trade Shows?

photo of trade show attendees

Alright, this isn’t something that exists, as far as I can tell, but it’s an idea that I had.  And since it’s just an idea I haven’t fully fleshed it out yet so bear with me.  With conventions and conferences being cancelled, many of them are turning to online formats.  So what if there could be an online version of a trade show?  Perhaps a Facebook group, though that seems too disorganized to me.  Maybe an online forum?  Or maybe a website with information on all the various companies taking part with some sort of online version of a trade show booth.  Like I said, this is more of something that I’m mulling over.  I might even go into more detail on it next week (I make no promises though), but it’s still something to consider.

 

That’s all for now.  Hopefully these five options (well, four options and an idea in the back of my mind) will help you decide on a marketing strategy that your business can pursue in these chaotic times.  If you’re not sure what option would be best for you, or if you’d like a hand implementing your strategy, get in touch with us.  We’d love to help you out so that we can all make it out of these difficult times safely.

EducationSEOUncategorized

Understanding Local SEO

Local search engine optimization is a tool for local small to medium businesses that want to target a regional market.  The goal of local SEO is to make it that when somebody is searching for services you provide, you’re the one that shows up first.

Note: If you’re more of an auditory learner, you can also take a look at our Youtube video on this subject.

You’ve probably heard of local search engine optimization because you’ve received *that email*.  You know which one I’m talking about.  The one that says “I took a look at your search engine optimization and I’ve attached a report for you.”  It has performance, search engine optimization, and a variety of other different rankings and under SEO it usually says something like C- or D, sometimes it even says F.  Unfortunately, this is usually true because most people’s search engine optimization is not optimal.

example rankings from SEO reports
You’ve probably received a view reports that have something that looks like this…

However, the person who sent you that report doesn’t know much more than you from that report because he used an automated online search engine optimization report such as SEOptimer to generate the report quickly, print it out, and send it to you. He probably hasn’t even reviewed the report. In fact, when you look at the second page of the report, you’ll see a section that usually says keywords and in that section, you’ll see something like ‘5 PM’ or ‘clock.’ Now, unless you’re actually making clocks or watches, I’m pretty sure these are not your keywords. But when you run an automated report and it is not being reviewed with your business in mind, those would be the keywords that you would see. So, what does this all mean?

Well, for one: He’s right, your search engine optimization needs work. So you need to take a look at your website to make sure that the technical details there are correct so that Google properly ranks you for your business in your region. But you don’t want to spend your time on somebody who doesn’t care about your business or simply doing keyword stuffing to fool Google into putting you first.

Google wants your site, or anybody’s site, to show up first when it is the correct site for the search that is being done. So if somebody’s toilet is overflowing and they have a bit of an emergency on hand, and they search for “plumber my toilet is overflowing.” Google does not want to be showing them YouTube videos of hilarious toilets overflowing. What Google wants to show them is a local plumber they can call right away so that their toilet can get fixed.

sandbox with toys
It’s not quite as fun as when you were a kid

There is a type of SEO out there called Black Hat SEO, where the goal of it is to fool Google into putting you at the top regardless of whether you are credible or authentic to that industry. These are the people who recommend things such as keyword stuffing, paying for backlinks from blogs that have nothing to do with you, and investing in “link farms”. Sometimes these methods work for a while. That’s why black hat SEO exists. But in many cases once Google finds out that you are implementing these methods and trying to find a way around their system, you get penalized.  In the worst case you can get what’s called “sandboxed” in which case you don’t show up on Google at all until you can go through an appeals process.

So how to you show up on top legitimately?  Well, there’s over 400 different factors that we’re aware of that Google considers to determine its page ranking. This is why there are many SEO firms out who can help achieve these high rankings. That being said the three factors we’ve discovered over our many years of doing SEO are:

  1. How authentic are you?
  2. How credible are you?
  3. How appropriate are you to the keywords that are being searched for at that time?

Authenticity

If you are doing it correctly and since all of you probably own legitimate businesses, this would be the obvious way of doing it. You want to target both the authenticity and the credibility side as well as all those technical aspects. Now, what is authenticity? It’s things like:

  • How long has your business existed?
  • How can we know that your business is a legitimate business in the region?
  • Where is your business located?
Toy robot
Google’s a bit fancier than this robot though…

Google’s a robot. They’re not hiring people to go and check every single business, call every single number. They’re looking at existing directories and then from those directories determining whether or not the business has been around for a while, determining whether or not the business is established, and determining whether or not the business is well known. So if you want a good ranking on Google, you need to make sure your Google Business page is set up correctly. You need to make sure that you go through the verification process, where they send you a little postcard with a little code on it, you type in the code and now Google goes “Okay, you exist and you exist at this address. Awesome.” Sometimes Google actually will call you too, but that’s a different edge case.

Google also looks at these aggregators who look at all of those directories online to try to generate which companies are out there. These aggregators pull from other map sites. So once you have your Google business site set up correctly and verified, then make sure you have a Facebook page set up with the exact same address as your Google business site. That means if your address is 123 Someplace Street and you spell it out S T R E E T, then your Facebook page should say the exact same thing. It should not say St. It should say S T R E E T because while Google can compensate for minor differences, we have found that the closer to an exact match everything is, the better your ranking will be.  It makes sense.  Because if you care about your business, if you’re authentic, you’re going to make sure that all of your directory listings are the same.  This is especially important if you’ve moved because from Google’s perspective if it sees two completely different addresses, it doesn’t know which one is correct. You need to spend the time to make sure they match.

Once you have your Facebook page set up then I would recommend you set up a Bing Places page, which sounds silly. Why would Bing influence your Google ranking?  Because Bing gets picked up by the aggregators and the aggregators feed Google.  So it’s very important to make sure that page is set up correctly as well. It’s also worthwhile getting a Yelp page setup if you can.  They will call you endlessly trying to sell you advertising. You don’t need it for most industries. It’s not worth following through on. that’s just their business model. It’s a perfectly reasonable business model but just being listed on Yelp is the important thing.

Outside of that. There are hundreds of other directories that get picked up by these aggregators, including your local Chamber of Commerce, which, if you’re not a member of, I highly recommend you pick up your phone and give them a call. Join Chambers of Commerce, they’re awesome organizations. Once you have all that together, Google can go, “this is an authentic site..” for a lack of better words for that

Credibility

Next Google looks at your credibility. This is your Google reviews, your Yelp reviews, and your reviews on your Facebook page. Google aggregates all those and goes, “Is this a good business? Are a lot of people going to and reviewing it positively?” Interestingly, having a couple of negative reviews can actually help you a bit in this case, because there are a lot of people who will review stuff., that will give an unusually high number of stars for their review and Google goes, “well, that looks a little iffy. Maybe we’ll dial them back a bit.” If you have a couple of lower reviews, it looks more natural. Google isn’t worried about spam.

How do you get reviews?  In this case, it’s really simple: every time you do business for one of your clients, you can write them afterwards with the invoice and go, “Thank you for your business. Please, we would love it if you would review our business.”  You can put a little link to your Google page and allow them to review quickly.  If you want, you can contact us and we’ll show you how you can get that link quickly to send with your emails. This will allow you to naturally and organically get those reviews and help build up the credibility side of your page ranking.

Keyword Targeting

archery target

Now on the third side, keyword targeting, there’s a whole list of ways.  It’s a very intensive environment. But the most important thing to get everything working correctly, is to make sure your site is accessible by as many different devices to as many different people as possible.

If you have images on your site with text, Google doesn’t read that text because Google is programmatically going through your site.  So make sure those images with text either have proper alt tags so that the text has a programmably readable version, or you get rid of those images and make sure you have just plain text on your side at that point. This is very important, not just for Google, but for any potential customer you have because if, for example, you have a blind customer visit your site, they won’t be able to see that image either. So it’s absolutely imperative that you concentrate on making sure that your site is accessible by as many different people as possible, which will also boost your ranking.

Google also takes into consideration how well your site runs on a mobile app, on a mobile phone, which means you need to make sure that your site is responsive so that when somebody goes to your site on the phone, it’s readable, it’s usable, it works well.  Since so many people these days use their phone to look up a business; if they get to your site and they can’t find your phone number because it’s in tiny little text, it’s of no use to them.  So Google is not going to promote that site. Once you get these things done, there’s all sorts of other factors. But just those three things will make such a difference for your SEO that you’ll probably actually notice an increase in your organic traffic if you do this correctly.

However, you have a business to run. You don’t want to be spending all of your time doing the technical work. If that’s the case give us a call. We can sit down with you and figure out something that works within your budget so that you can concentrate on growing your business and we can concentrate on helping you.

CommunicationMarketingSEOUncategorized

Dictionary

One of the most confusing parts of working with a digital marketing company is understanding what in the world they’re telling you.  It ends up sounding like they’re telling you to reverse the polarity of the neutron flow.

John Cleese
If you’ve never seen Monty Python’s Airplane Pilot sketch, you definitely need to.

Or in the words of the great John Cleese, “The scransoms above your head are now ready to flange. Please unfasten your safety belts and press the emergency photoscamps on the back of the seats behind you.”

To that end, I’ve compiled a short list of 13 of the most common digital marketing words.  Hopefully it helps you make sense about what the marketing experts are telling you.

 

Backlink – A link from someone else’s website to yours.  If it’s a reputable website this link will increase your search result rankings.

Bounce Rate – the percentage of people viewing your website who leave after only seeing one page.

Conversion – Someone who performs an action as a result of viewing your website or ad.  Such as signing up for a mailing list, taking a survey, buying a product, etc.

CTR – Click-through rate.  The percentage of people who see your site somewhere (usually search engines) that actually click through to your website.

Follow/No Follow – Whether or not search engines will follow a backlink to your website, boosting your rankings.

Keyword – a word or phrase that internet users search for on search engines.  The more specific the term, the more valuable it is since people searching for something specific are more likely to click through to relevant sites.

Remarketing – Advertising that targets people who have already interacted with your website.

Schema – A way of telling search engines what all the content on your website is.  Such as the title, author, and/or ratings and reviews of your website or products.

SEO – Search Engine Optimization.  In other words, ensuring that Google and other search sites

SERPS – search engine results pages.  Where the results for a search show up.  Ranking higher on a SERP means that you show further up on the results page.

Sitemap – a file that lists all of the urls for a site.  Search engines can read these to find urls they wouldn’t otherwise know about.

Tags – Tags can refer to two different things.  In blogging it refers primarily to relevant words or phrases to your article so that people interested in those things can find similar blog posts.  In SEO it refers to things like the title of your page, metadescriptions, headings, alt-text, no-follow tags, etc.  Don’t worry if you don’t know what those are.  Part 2 of this series will have a lot of the most common tags in it.

Phone bookWeb Directory – a website that provides lists of other websites.  Most directories require manual submissions of entries and usually include more details like contact information.  They are the easiest way to build up backlinks.

 

If there are any terms you’ve heard before and you have no idea what they mean, let me know and I can include them in a part 2.

BloggingEducationProductivitySelf-ImprovementSEOSocial MediaTechnology

job application tips

So you’re looking for a new job.  Maybe you’re just entering the work force and ready to put your fresh knowledge into action. Or maybe you just need a new start or a change in careers. It can be difficult for anyone to stand out from the crowd when you send in your application. But with these 4 tips you’ll be able to spark interest with your potential employer and possibly score an interview.

Cover letters aren’t optional

cover letter

Please don’t skim over the area to add a cover letter. Although some job posting say ‘cover letter optional’ this shouldn’t be the case in applicants minds. The chances you will be rejected almost immediately are quite high if you avoid adding a cover letter. Especially if the job posting specifically asks for one. A cover letter should show your personality. It’s your opportunity to talk yourself up without shame. Employers love to see personalized applications, it keeps you fresh in their mind and most importantly stand out from other applicants. Add why you are a good fit for the position, address the employer specifically rather than “to whom it may concern.” Let your personality shine. Tell your strengths, if you are outgoing, love learning new things, have talents that have served you well or could serve you well for the job, this is your chance to include them all.

Grammar

Grammar

If you wouldn’t want grammar mistakes in your reports to clients, college assignments, or Facebook posts then don’t allow them in your cover letter or resume. Attention to detail is included in most job descriptions. Employers want to know you are taking your time and doing your best.. Your resume is a short preview of the kind of worker you are, the effort you put into your work and the value you have for making a good impression when it matters most. Always double check your resume and fix mistakes even if it’s in the final draft stages. It’s noticeable when time and effort are put into an application.

Follow Instructions

Following instructions

Nothing is more frustrating for hiring managers when instructions are added to a job posting and they simply aren’t followed. If it asks for a short description of why you think you are a good fit for the job, add it. Say a cover letter is requested, please include a cover letter. Or maybe instead of clicking ‘apply now’ you need to send it straight to an email. If you really want the job it will make a world of difference to your employer if you can follow their instructions.

Be a Human

Be human

Well of course you’re human. Sometimes we get so caught up in making lists of things we are good at or the experience we have, we forget to be personal. If your resume is boring you, it’s probably 10 times more boring for your employer. Okay maybe not 10 times, but it will be a lot less interesting for the person reading it than it is for you. A well formatted resume is a way of adding personality rather than a blank page with a bunch of lists. It’s okay to use a template, but be sure to customize it to be your own. Don’t worry about making a lengthy resume with every single skill you obtain, but customize for the position you want. A quick tip, add where you can find examples of your work . If you’re a photographer, include your social media accounts, so they can get to know your style and you better.

It can be tough to stand out during the application process but these few things will go a long way with employers. Don’t let to the process discourage you, and definitely don’t take job rejection personally. Apply to each job seeing it as a fresh start and a new opportunity for your career.

BloggingEducationMarketingSEOUncategorizedWeb Development

Today when people are searching for your business they are mainly going to their phones or computers to find you. Google is the biggest search engine out there, and if you aren’t on board, people may be missing you. Starting a Google My Business account or optimizing your existing one is vitally important for your business and how it appears in searches.

Setting Up a Google My Business Account

Google My Business listings

If you haven’t set up a Google My Business (GMB) account yet, you’ve got one mission for today…set up a GMB account! No seriously, it may seem like just another place to add your business to but this one is important and here’s why. When people are searching for a product or service they jump onto Google. For example, searching “office supplies” pulls up the Google accounts of places that offer these supplies. This image is what your GMB account will show up like. You will see the rating of your business, location, some images and much more as you go in further. If you have a good GMB account, this may even show up before your website listing. The initial set up is straight forward, but it’s the actions you take in each of those steps and after your account is set up that makes or breaks your account.

Images Are Everything

images are everything

When you have the option to add pictures of your business, always, always do it. You don’t want to resort to stock images because Google will find them and remove them. Take this chance to show off your business, inside and out. Take multiple pictures of the front and inside of your building. People feel comfortable when they can see different aspects of your business. You don’t need to hire a professional photographer either. Take clear, well lit images of the first place you see when you walk in, the staff and definitely your products. Don’t make people feel like they are going on a blind date when they are coming to you. If a business adds stock images as their product photos or avoids images of their building, I usually question why their products weren’t deemed “good enough” to make it to the front page. Or what the building looks like so I wont drive past, or wonder if I’m at the right address. Including these images shows you are proud of your work and prepared. Add pictures of the people working there, recognizing a face when walking into a business, even if it’s just from a picture, helps puts people at ease and builds trust.

Take advantages Of Features

using features

Just recently, Google made it available to get a short name for your business. Creating a short name makes it easier for people to send links to others to leave a review. When adding a logo to your profile be sure corners aren’t being cut off and it is a good quality image, a square usually works best. Choose a header that represents your business well and be creative when writing your business description. Please don’t copy and paste directly from your website, make your description unique.

Post regularly

Post regularly

Be active on your Google My Business account, post every week about new features or products. Bring to life aspects of your business that go unnoticed. Posts will expire so keep your account updated for the best reach. Regularly check your categories because they are often updated and new categories are added that you may want to be found under.

Reviews

reviews

Reviews aren’t as scary as they seem. We have an entire blog post about how to manage bad reviews. So when it comes to Google reviews, don’t be afraid to ask customers to leave a review after their visit. It’s a great way to hear about their experience and gain exposure! Although in the event that a bad review pops up, don’t take it personally. Be professional, address the issue, create a solution, if it hasn’t been solved already, and apologize for their experience. Keeping emotions out of it is the best way to professionally solve a problem. Since you can’t control the actions of others, it starts with you. Don’t become aggressive or invalidate their experience. Accept it and always apologize, then respond to them in a positive way. This is important. Always respond to reviews, good or bad, in a positive manner. Recognize that some bad reviews are good. Many people want to look at bad reviews just like they want to look at good reviews. They take note of how you responded and what your solution was to the problem.

Creating a Google My Business account increases the amount of people you reach. It helps give more information about who you are and what you do. It encourages people to find you in other areas, like Facebook or maps. You don’t want to skip on an opportunity for people to see your business and to gain more customers.

BloggingEducationSEOTechnologyUncategorizedWeb Development

Improve Your SEO

Everyone wants to be seen and heard, but when everyone wants to be seen that means almost no one is. In case you got lost at the title, I’ll briefly explain what exactly SEO is.

SEO stands for Search Engine Optimization which is the process of getting more quantity and quality traffic to your website through the free, organic, or natural search results on search engines.

This of course is something you want for your business, free, organic, natural traffic. We’ll dive into some tips you can practice to achieve good SEO on your website.

1. Create Relevant Content

Blog content

Did you know the amount of time people spend on your website affects your SEO? This means, you want to put out content that people will want to read. Ideally content with more words does better than those with fewer words. But this doesn’t go to say that a post with 2,000 words will do better than one with 500. Pay attention to the quality and relevancy of your posts as this is what makes the biggest difference. The idea behind “the more words the better” is that, you have more space to add keywords, add more outbound links and get people spending more time on your page.

2. Add Quality Photos

good quality photos

Adding photos increases the legitimacy of your website. You can easily find high quality photos for free or take your own pictures for your website. Make sure when adding photos to add keywords to the various components of the image. Such as the file name, alt text, title, description, and caption. Images are processed 60,000 times faster than text and 65% of people are visual learners. Images hold a tremendous amount of value for readers and SEO.

3. Readability

Readability

To make posts inviting to viewers always try to break up text with headers. Just think, if you click a link that is only somewhat interesting to you and are greeted with a huge block of “mono tone” looking text, the chances of you sticking around are pretty slim. The title would have to be extremely compelling for you to read past the first sentence. Don’t give your readers “Mount Everest” type of  content to tackle. What I mean by this is, you can have a heavy or highly informative topic to write about but if you just lay it all on your readers you will overwhelm or even lose them. Break up your text with images, headers, and shorter paragraphs to avoid exhausting or boring readers. To give your SEO a boost try adding keywords into your headers. The easier your content is to read the better you will rank.

4. Mobile Optimization

Mobile Optimization

Back in 2015 Google started penalizing websites that aren’t mobile friendly by pushing them down in search engine rankings. In fact, taking a look at some statistics on just how many website visits were from mobile devices in 2018, 58% were from mobile devices. This number just keeps jumping each year, if your website isn’t mobile friendly good chance you are also seeing a high bounce rate. If you are a B2B marketer mobile optimization is especially important. 77% of executives use their smartphones to research a product or service for their business.

5. Website Speed

Website Speed

Search engines pay attention to your websites loading speed. The chances of users leaving your site increases if they have to wait  longer than 7 seconds for pages to load. Try optimizing the size of your images, larger images can slow down your page. Reduce the number of plugins, the more plugins you have the more resources are needed to run them which slows down your website. The recommended loading speed for your website is under 3 seconds. Since so many websites fall short of the recommended speed, you will have an advantage on your competitors if you increase your website speed.

There are many aspects to SEO but making these few changes will increase your search engine ranking and drive more traffic to your website.

MarketingProgrammingSEOSocial MediaTechnologyWeb Development

Panda Rose

Panda Rose Consulting Studios Inc is expanding and we have opened a second office in St. Albert

Panda Rose has recently celebrated 10 years in business and have also decided to expand! Our new office in St. Albert is located at 13 Mission Ave, right off downtown! We can be found downstairs in suite 1140. Come by and say Hi!

Panda Rose St Albert

We have been member of the St. Albert Chamber for a while, always with the intention of expanding into St. Albert and are continuing to support the local Chamber and it’s businesses by being members and even sponsoring the next Business Luncheon on June 12th!

Join us June 12th for the Kick Off To Summer Business @ Lunch by grabbing your tickets HERE

Location:
840 St. Albert Trail #105
St. Albert, AB
Date/Time Information:
11:30 am – Reception
11:45 am – Commencement of Meeting and Lunch
1:30 pm – Scheduled End Time
Fees/Admission:
Members $40
Non-Members $50

 

BloggingEducationMarketingProductivitySEOSocial MediaTechnologyUncategorized

pinterest

Pinterest: An app where women find recipes and DIY projects, right?

recipes

Many people see Pinterest as an app women use to find home improvement ideas or recipes, but it has far progressed from when it was first released in 2010. Marketers are using it as a platform to drive more website traffic and increase sales. Pinterest has become a major visual search engine in the past few years. So how can you use it for your business in 2019?

 

Pinterest is 80% more viral and 3x more effective at generating leads than Twitter

traffic

1. Pinterest Drives Heavy Traffic 

Pinterest has a hover feature that when clicked it directs users directly to your site, This eliminates the amount of steps people have to take to get to your site. The other benefit is that users can pin pictures directly from your site, increasing your websites visibility.

watch

2. Longer Post Exposure

The average lifespan of a Pinterest post is three and half months,  that’s 1,600 times longer than a Facebook post. Pins last forever, meaning that it’s easier for people to search for you and easily find your latest pins. As time goes by and your pin gets shared by other users it continues to spread like wildfire. No need to re-share content and repeat your pin over and over.

3. Excellent SEO Strategy

Use keywords in your description for higher visibility and your target audience to find you easier. Continue to post with those keywords and create boards that are relevant.When a google search is made with that keyword, your pins will show up.

4. Free Marketing From Your Fans

The more your content is pinned the more visibility you gain, just like with any social media, although you don’t need to invest in content marketing, just spend time getting quality images and a good description and your pin is ready to be shared countless times. Users want to be inspired, so inspire them.

share

5. Engage Easier With Customers

Even though Pinterest is smaller than Facebook, Twitter and Instagram, it is easy to engage with people on this platform. Users are eager to share, they want to send their ideas and dreams with others, so if they like your content they will be eager to share it.

 

We’d love to hear your Pinterest strategies. Leave us a comment below!

 

MarketingSEOSocial Media

online review

Managing Online Reviews

You open your email and find a note saying “____ left a 1 star review”. What do you do?

It’s commonly a joke in the online world that you’ve “made it” once you have “haters”. Meaning that as soon as you are big or important enough to have people that will take time out of their day to say something negative, you know you are on the right track. Well, to an extent. If everyone and their dog is writing a bad review, or has something awful to say about your business, then I would take a look at some things. BUT, today we are talking about how to manage those online reviews that aren’t a perfect score.

What went wrong?

First things first, look into the persons concern. Was it poor service that needs to be addressed with an employee? Did they not receive the product they asked for and it needs to be fixed? Is it an ex employee that feels they weren’t treated fairly? Once a negative review comes in, it may be an opportunity to A) help change their minds or B) improve processes/products. Figure out what went wrong and address the concern offline to the best of your abilities.

Respond

Respond to the reviewers request in a timely manner. This doesn’t have to be done within hours of the review, especially if something is being sorted out. If it is being sorted out offline, still respond to the review afterwards explaining the resolution. This will help show people reading the review that you care and can come to a solution. Be professional at all costs. Getting into a keyboard war with someone online, will not help anyone. Check out this below response that probably could have gone another way……

 

managing online review

SOME negative reviews is a good thing

Now hold on a minute, I know this one seems a little counter productive, but there is a bright side to a negative review. Like said above, it shows other people that are reading the reviews you care and are willing to make it right for the customer/employee. This shows that regardless of your company size you take the time to look at what’s not working and what you can do to fix it.

Additionally the odd negative review makes you actually look more credible in the eyes of those looking at reviews. It’s nice and all when you come across a company online with a wonderful rating review, but something seems off when you have a lot of full 5 star reviews. Imagine you were looking for a hotel online. You come across a couple options that fit well and are the same price. You take to the reviews to make your final decision. Hotel “A” has 50 reviews total with an average rating of 4.7 out of 5. They have had a couple unhappy people, but otherwise people are generally happy with their stay. You come across Hotel “B” and it has 50 reviews total and every single one of them is a 5 star review. Would you suspect that “something’s up” maybe? How could a whole hotel get it right EVERY SINGLE TIME? I know I certainly would be questioning. In 2014 it was estimated that 10-15% of reviews are purchased! Which is HUGE no no when it comes to your SEO. If you get caught, google will remove ALL reviews and penalize your site showing up in searches!

So do not panic when you come across a negative review online for your business. Managing a bad review can sometimes even be a blessing! Or fun like this hilarious rebuttal below.

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SEO for loans

Your online presence has bearing when it comes to getting a loan for your business.

According to Statistics Canada from 2016, 51.3% of small businesses request funds to help with their business. Over half of those people are requesting the money from financial institutions such as banks. Many business owners are looking to purchase equipment to speed up processes, hire employees, get into larger spaces and purchase high volume of items. Whatever the reasoning your business is looking to expand, you may need a loan in order to boost your business to take it to the next level.

“51.3% of small businesses request funds to help with their business.”

Last week we were lucky to have Tom Yeo from Scotiabank in Spruce Grove stop by to chat about the importance of your online presence when banks are considering you for a loan. When looking at getting a loan from the bank for business, there are a lot of factors at play, but as Tom explains, they always look online at your businesses website. Whether you sell online items or not, they look up your website.

So what exactly are they looking for when they look up your business online?

Tom says the first thing he does is look at the company website. He looks at the About Us section to see if it is up to date, relevant and if there even is one at all. He is looking to see that there is contact information and that its up to date. He wants to know that your company is going to have business for the next 2, 5, or even 10 years. Tom says then as he’s looking at the website he is looking to see “that it’s professionally done. That then shows that the company takes pride in what it’s doing and is actually invested in it’s image that’s out there.”

“shows that the company takes pride in what it’s doing and is actually invested in it’s image”

Your business’ online image is important for a lot of reasons. It’s important for potential loaners, investors, clients and even employees.

Tom goes on to say that “there was a company I recently decided not to do business with, because when I looked up their company online, what came up was employee reviews and they were all negative.” Now we all know that in business, we can’t make everyone happy. We also know that sometimes there are people out there that make a point to try to ruin a reputation of a company. When I asked Tom if there was any bearing in responses from the company on reviews he replied that it’s important to “manage you entire presence” and that replying to reviews has a “huge impact if done in a professional response.”

There is a bit of a process when beginning to look at funding options for your business, and managing your online presence is one of them. Look for:

  • Reviews.  Search your company online and find reviews. Respond to any concerns left by employees or clients. We even suggest responding to the people who left you wonderful reviews! It’s great for SEO and building community around your brand.
  • Your website information is up to date an relevant. Make sure your contact information is correct and that your products and services are up to date as well.
  • Your website looks professional.

Pop over to our blog post 5 Website Mistakes That Are Hurting Your Business for more tips!

About Tom: Tom Yeo is originally from the UK and moved to Canada a few years ago. He has been in the banking industry for approximately 10 years in a variety of roles including personal banking, business banking and investments.

 

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Is your company being seen online? Hello? Are You There?

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“Hello, it’s me. I was wondering if after all these years you’d like to meet?” Okay maybe the Adele “Hello” song is a bit over done, but the sentiment really is there. People no longer pull out the phone book and flip to a section to search for local company. People are pulling out their phones while waiting in line or hanging out on the couch to search for services and businesses.

93% of online experiences begin with a search engine and 46% of all searches on Google have local intent (Google, 2018).

This means that people are generally searching online for your business or (businesses like yours) and what it has to offer. We covered a while back Why A Good Website Is Important, but really we also have to bring people to said website. We use a number of things in order to do this from Social Media Marketing and online Ads, to SEO (Search Engine Optimization).

Generally we here at Panda Rose like to think that SEO is important and things like paid ads should be supplementary to SEO tactics. This is also the sentiment from Forbes:

Compared to the costs associated with other forms of online marketing such as PPC advertising, social media marketing, or purchasing leads for an email marketing program, SEO provides fairly good ROI. While PPC may drive more revenue and social media may be more important for your image, your organic SEO in many ways remains a bedrock of your online presence.

 

As we went through in our blog post What Even Is SEO search engine optimization is about working toward getting your business to the top of the list in search engines. If people are taking to search engines to find what they are looking for, we want them to find YOUR business. Potential clients and customers are specifically looking for exactly what you offer, help them find it, instead of one of your competitors.

Jason Bayless, Owner of BestSeoCompanies.com agrees:

“If you’re not moving forward and improving your position, you’re losing ground to a competitor who is. That’s a simple fact of how the process works.”

Overall we think SEO is a great investment for business small to large, new to seasoned. SEO is ever evolving and changing and staying up to date, helps you been seen and stay seen.

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Panda Rose Consulting Joins Clutch’s Research of SEO & PPC Agencies in Canada

Every business values exposure. When companies are looking to expand their customer base, it’s very important that they find a marketing firm that can understand the intricacies of their business and target the right audience. Our clients trust that our expertise in digital marketing can help their business grow and they trust that we’ll always deliver on time. On our Clutch profile, which was created earlier this year, you can see what sets us apart as one of the best companies for your SEO, PPC, and general digital marketing needs.

Clutch is a Washington, DC-based B2B research and reviews firm. They look to connect business buyers with the best service providers worldwide, using a thorough research methodology based on client feedback in the form of unbiased and accurate reviews. To collect reviews, Clutch actually calls our former clients and interviews them about their experiences working with the Panda Rose team. We have our first review on our Clutch profile, and already the feedback we’ve received from our wonderful client Krista Rumberg has been more than we expected. Check it out:

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Because of our commitment to our clients and our expertise in SEO, Clutch named us as one of the top SEO companies in Canada. We’ve also been recognized as a top-performing firm on Clutch’s sister sites, The Manifest and Visual Objects.

The Manifest’s content includes lists of top performing companies, articles on trends within the tech industry, and helpful guides for business owners. We are included on their list of the top 50 social media marketing companies in Canada.

Visual Objects is Clutch’s newly launched site that acts as a central hub to view the portfolios of creative firms. Visual Objects features firms from a variety of industries including app development, web design, and branding. You can find Panda Rose listed on their list of the top digital marketing agencies in 2019. We’re happy to be one of the first firms featured on Visual Objects and we’re excited to see how the site evolves.

With the new year underway, we’re extremely appreciative of our clients for taking the time to speak with Clutch and reflect on their experiences working with us. To get honest and verified feedback through a third-party source is a great opportunity for Panda Rose and we look forward to seeing how much more we can grow our presence on each site until we’re considered the very best digital marketing agency in Canada!

 

We thank all of our clients and would love if you could also take a moment to leave us a review as well.

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